What Austin Homeowners Say About Crestview Roofing Co Austin
Roof work is one of those things nobody gets excited about buying. You can’t see most of it, you won’t notice it every day, and the only time it crosses your mind is when water is where it shouldn’t be. That’s exactly why we put so much weight on what our customers tell us after the job is done. Every review below comes from a real homeowner in Austin who let our crew onto their roof, watched the process unfold, and saw the final invoice match the number we quoted before the first shingle came off. We earn these reviews one repair at a time, and we publish them without cherry-picking only the sunny ones.
Recent Reviews
“We had water staining on the ceiling of our upstairs hallway after those heavy spring storms. Crestview sent a technician who traced it to failing pipe boot flashing around a vent. He showed us photos from the roof, explained the fix, and gave us a written price before touching anything. The repair took about two hours and the price matched to the penny.”
Eduardo T. – Cherrywood, Austin
“I called at 9pm on a Sunday because shingles had blown off during a windstorm and I could see exposed decking. A real person answered, asked good questions, and scheduled us for first thing Monday. The crew arrived with their names and photos sent ahead so I knew exactly who to expect. Roof repaired same day, with a full year of coverage in writing.”
Adel K. – Anderson Mill, Austin
“Crestview replaced our entire roof back in February, and the process felt almost boring, which is what you want. They gave us a detailed material list and let us choose between GAF and CertainTeed shingles with no pressure. The crew was uniformed, professional, and the project manager checked in daily. Before-and-after photos were sent by text so we could track progress without climbing a ladder.”
Stephanie H. – Mueller, Austin
“Small leak near our chimney. I had two other companies out before Crestview, and one of them ghosted me and the other quoted a full chimney rebuild without even going on the roof. Dylan’s technician actually got up there, found cracked counter-flashing, and fixed it in under an hour. That was eight months ago. No water since.”
Kristen B. – Rosedale, Austin
“I’ll admit I was skeptical about the ‘written price before work starts’ thing. Every contractor says that until you see the change orders pile up. But Crestview actually did it. They diagnosed a soffit and fascia issue on our place in Northwest Hills, wrote up the quote on the spot, and the invoice at the end was identical. No surprises, no ‘while we were in there’ add-ons. My wife and I were stunned.”
Eduardo T. – Northwest Hills, Austin
“After the hailstorm in March, every roofer in Austin was booked solid for weeks. Crestview managed to work us in and replaced our roof with Owens Corning Duration shingles. The live trackable arrival time meant I could actually plan my workday instead of sitting home waiting for a two-hour window that never comes. Everything was documented from day one to final walkthrough. Six months later, the roof looks fantastic and we’ve had zero issues.”
Adel K. – Circle C, Austin
Why Customers Trust Us
The reviews above aren’t accidents, and they aren’t bought. They come from a system that’s designed to remove the parts of hiring a roofer that people hate: vague pricing, surprise invoices, mystery workers, and radio silence after the check clears. We start with The Relay Visibility Guarantee, which means every customer gets a written price before any work begins. Then they get before-and-after photo documentation so they can see what we saw on the roof. Arrival times are shared live, the crew’s names and photos are sent ahead of the visit, and the final invoice arrives digitally by text. Every repair carries our 365-Day Done Right Promise, and if something fails inside that year, we come back and fix it at no charge. No negotiation, no phone tag, no fine print. That’s the standard we’ve held since 2000, the same year we hung our first shingle in this market. If you’re comparing roofers in Austin, we’d rather you call us and hear it in our voice than read another bullet-point list. Our real proof is in the work. Call (254) 587-6371 and we’ll show you exactly what we mean.
Written by Dylan Pace, Owner at Crestview Roofing Co Austin, serving Austin since 2000.