Meet the Team - Crestview Roofing Co Austin

Meet the Austin Team Behind Crestview Roofing Co Austin

We’re a crew that’s worked Austin rooftops through hail season, August heat, and the occasional surprise freeze. Most of us have been on ladders here for a decade or more, and a few grew up in the trade. What ties us together is simple: we show up when we say we will, we write down the price before we touch a shingle, and we fix it right the first time. That’s the Relay Standard, and it’s how every job in Austin runs, from a two-hour flashing repair in Hyde Park to a full replacement in Circle C. You’ll know who’s on your roof, when they’ll arrive, and what it’ll cost before they pull into the driveway.

Call (254) 587-6371

Our People

Marcus T. – Lead Technician

Marcus has spent 18 years in residential roofing, the last nine of them with Crestview Roofing Co Austin. He’s our lead on complex repairs: valley flashing, step flashing, skylight seals, and the worn-out pipe boots that cause most Austin leak calls. Marcus is certified by GAF and CertainTeed for their installation systems, so when you choose one of those shingle lines, he’s the person who knows the manufacturer’s spec inside out. He’s also the guy who tends to notice everything else while he’s up there: a loose gutter bracket, a cracked vent collar, a lifted edge on the other slope. If he marks something on your estimate as “recommend, not urgent,” he’ll explain exactly why.

Elena R. – Senior Installer

Elena joined the crew six years ago after working commercial roofing in San Antonio, and she’s one of the fastest, cleanest installers you’ll see. She runs most of our full roof replacement jobs in Austin. Elena specializes in Owens Corning and Atlas systems and has completed manufacturer training for both. Her pet peeve is debris: she keeps the job site swept, the magnet roller out for nails at the end of every day, and the flower beds covered before she starts. Elena can run a four-person tear-off and re-deck crew on a 2,100-square-foot house in North Austin and still be done in time to walk the homeowner through the before-and-after photos on her phone.

Devon P. – Service Coordinator

Devon is the voice you hear when you call (254) 587-6371. He’s been answering Crestview calls in Austin for four years, which means he’s heard every roof question at least twice and still answers like it’s the first time. His job is to get the details: roof age, shingle type if you know it, where the leak shows up, when it started. Then he books a live trackable arrival window through the Relay Standard, so you know exactly when the technician is coming. Devon is also the person who sends your digital invoice by text after the job, and he’ll be the first to tell you that no question is dumb, though he’ll also be the first to tell you a raccoon in the attic is not a roof repair.

Javier S. – Apprentice Technician

Javier is in his second year with us, training under Marcus on repairs and under Elena on full replacements. He came to roofing from residential construction in Bastrop, so he already knew how to read a roof’s framing before he learned to strip it. Javier handles water re-screens, starter strip, and the underlayment on most Austin jobs, and he has a habit of checking his own work twice. When he’s not on a roof, he’s the one restocking the trailer and organizing the delivery yard so the next morning’s crew never has to hunt for anything. Give him another year, and he’ll be running his own repair calls.

One Standard, Every Job

Whatever crew member lands on your Austin roof, the same rules apply. You get a written price before any work starts, and that’s the number on the invoice, no change orders, no “well, turns out it’s worse” phone calls unless you’ve already approved it in writing. You get before-and-after photo documentation so you can see exactly what was wrong and what we did. You get a live trackable arrival time, a digital invoice sent by text, and a live person on the phone 24/7, not a voicemail loop. Every repair is covered by the 365-Day Done Right Promise: if a covered repair fails within 365 days, we come back and fix it at no charge. No negotiation, no runaround, no second invoice. That’s the agreement in Austin, and it’s the same agreement we keep at every Crestview location across Texas.

We work with materials from GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral, so material selection is never a question of what’s in stock, it’s a question of what fits your roof and your budget. Dylan Pace, Owner, set that standard when he started this Austin location, and the crew enforces it daily. Call (254) 587-6371 and ask for Devon. We’ll get someone on your roof, show you what we found, and hand you a written price before anything gets nailed down.

Written by Dylan Pace, Owner at Crestview Roofing Co Austin, serving Austin since 2000.